HighLevel users have expressed a significant need for the ability to add subtitles to their course videos using .SRT files, a functionality notable in competitors like Kajabi and Teachable. For many course creators, particularly those with international audiences or students with specific accessibility requirements, this feature is critical. Users are facing challenge in meeting accessibility standards and providing inclusive content, which ultimately impacts user retention and satisfaction. The absence of this feature also impedes transitions from other platforms to HighLevel, highlighting the urgency of implementing such a solution.
🗒️ Feature Requests
- Upload SRT Files:
Allow users to upload .SRT files directly to their videos on HighLevel to enable closed captions or subtitles. This needs to be a seamless process where users can easily synchronize the text with the video timing. - Accessibility Compliance:
Ensure that the subtitle feature adheres to global accessibility standards such as WCAG and ADA. This will not only support users with hearing impairments but also comply with legal requirements for digital content accessibility. - Cross-Platform Compatibility:
The subtitle feature should work uniformly across all platforms where HighLevel videos can be displayed including web and mobile applications to ensure a consistent user experience. - User Interface for Subtitle Management:
Create a user-friendly interface within HighLevel that lets users manage subtitles, including uploading, editing text, and timing adjustments. This should be intuitive and accessible, allowing for adjustments without needing advanced technical skills.