WhatsApp Unsubscribe
#highlevel
HighLevel users are currently facing a significant challenge with the absence of a direct unsubscribe option for WhatsApp services within sub-accounts. This oversight has led to frustration among users who are continuously billed for a service that is underutilized, especially when they have alternative solutions in place. Users are compelled to go through customer support to cancel services, which is inefficient and not user-friendly. The lack of control over subscription services not only results in financial inefficiencies but also impacts the overall user experience negatively. HighLevel users are calling for a more streamlined and accessible way to manage their service subscriptions.
🗒️ Feature Requests
- Direct Unsubscribe Button:
Implement a direct WhatsApp unsubscribe button in the sub-account settings allowing users to cancel their subscription autonomously without contacting support. - Subscription Status Indicator:
Create an indicator that shows the current subscription status directly in the user's dashboard, providing clear information whether the WhatsApp service is active or not. - Automated Unsubscribe through Messages:
Develop an automated system that processes unsubscribe requests via WhatsApp messages. For example, when a user texts 'unsubscribe' or 'stop', the system automatically updates their subscription status to inactive.
125 HighLevel users requested this feature. 
Interested in build this extension? Join our Discord!